ext_6762 ([identity profile] yellowpigs.livejournal.com) wrote in [personal profile] annathyst 2005-02-10 07:11 pm (UTC)

Wow. That's good support.

When I had a dying hard drive, Dell told me to defrag. Then they told me to run their Windows diagnostic test. And this one on a known-bad model of hard drive.

(Sadly, that wasn't as bad as one time I had to convince a coworker that a drive was dying. "You sure?" "Yes, it just deleted a chunk of php and broke the web calendar, and it's making a horrendouse clunking noise." "You sure?" "No, I'm making this up because I think restoring from backups is fun. Yes, of course, I'm sure.")

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